Terms of Service

Please read these terms carefully before using our services. By scheduling an appointment or using our website, you agree to these terms.

Agreement to Terms

By accessing or using the services of PathToHope Wellness, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Medical Services

PathToHope Wellness provides telepsychiatry and mental health services through licensed, board-certified psychiatrists. Our services include:

  • Psychiatric evaluations and assessments
  • Medication management and prescribing
  • Telepsychiatry consultations
  • Treatment planning and monitoring
  • Care coordination with other providers

Not Emergency Services

PathToHope Wellness does not provide emergency psychiatric services. If you are experiencing a mental health emergency, please:

  • Call 911 or go to your nearest emergency room
  • Call the National Suicide Prevention Lifeline: 988
  • Contact your local crisis hotline

Eligibility

To use our services, you must:

  • Be at least 18 years of age (or have parental consent)
  • Be located in the state of Texas at the time of service
  • Have a valid email address and phone number
  • Have access to a device with camera and internet for telepsychiatry

Telemedicine Consent

By using our telepsychiatry services, you acknowledge and agree that:

  • You understand the risks and benefits of telemedicine
  • You consent to receiving psychiatric care via video conferencing
  • You will be in a private, secure location during sessions
  • You understand that technical failures may occur
  • You agree to follow up in person if recommended by your provider

Appointment Cancellation

We require at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may be subject to a fee.

Payment and Insurance

Payment is due at the time of service unless otherwise arranged. We accept most major insurance plans and will verify your benefits before your appointment. You are responsible for any copays, deductibles, or non-covered services.

Medication Policies

  • Controlled substances are prescribed at the discretion of your provider
  • Early refill requests require provider approval
  • Lost or stolen medication policies vary by medication type
  • You must attend follow-up appointments to continue receiving prescriptions

Confidentiality

We maintain strict confidentiality in accordance with HIPAA regulations. Information will only be disclosed with your written authorization or as required by law.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of PathToHope Wellness and protected by copyright laws.

Limitation of Liability

PathToHope Wellness and its providers are not liable for any damages arising from your use of our services, except where prohibited by law.

Changes to Terms

We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of the State of Texas.

Contact Information

For questions about these terms, please contact us:

PathToHope Wellness
Email: info@pathtohopewellness.com
Phone: (432) 770-3341

Last Updated: January 1, 2024

Crisis Support: If you're in immediate danger, call 988 (Suicide & Crisis Lifeline) or 911

Areas We Serve

*This list is not exhaustive. We serve all of Texas via telehealth.

Conditions We Treat

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